Navigating to Hightail Support

Question

How do I get Hightail Support?

Answer

There are 2 ways you can access the Higher Learning support area of our website. Whether you are brand new to our site, or logged into your account online, you have access to our support site. 

 

If you are a newbie, scroll down to the bottom of our homepage and select Support from the footer:

 

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If you are logged into your account online, highlight the My Account tab and select the Support link from the drop-down menu:

 

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From both of these links, you will see the option to Contact Support or receive Billing Help if you need:

 

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Remember, from our Higher Learning support site you are able to post your questions, comments, and ideas, as well as view our tutorial videos on how to get the most out of your Hightail account. 

Started ‎08-29-2013 by
Modified ‎09-05-2013 by
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