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How to Uninstall Hightail Applications (for Windows and Mac Users)

How to Uninstall Hightail Applications (for Windows and Mac Users)

 

Here are some instructions on how to uninstall Hightail applications on a number of platforms. Please note that uninstalling the Desktop App will remove the application itself and prevent any further attempts to synchronize with the cloud, but any files that were downloaded to your computer by the application will remain inplace on your computer within the Hightail Folder. If you do choose to install the application again, the old Hightail Folder's name will be ammended, and a new Hightail Folder will be created to synchronize with the cloud.

 

Uninstalling the Hightail Desktop App and/or Hightail Express in Windows 7

 

  • Click the Windows Start button, and open the Control Panel.
  • Make sure that in the View by: drop-down menu in the top right corner is set to Category (Diag. 1a).
  • Under Programs, select Uninstall a program (Diag. 1b)

diagram1.png

 

 

  • Highlight the program(s) you wish to uninstall, then select Uninstall (Diag 2).

diagram2.png

 

 

Uninstalling the Hightail Desktop App and/or Hightail Express in Windows XP

 

  • Click the Windows Start button, and open the Control Panel. Go to Add or Remove Programs.
  • Highlight the program(s) you wish to uninstall, and select Remove (Diag. 3).

 diagram3.png

 

Uninstalling the Mac Desktop App

 

  • Quit the Desktop App by clicking the Hightail menu bar icon and selecting Quit (Diag. 4).

 

Uninstall 1.png

 

  • Launch Finder, and go to Application Folder.
  • Right-click Hightail Desktop App (Control key, + click Hightail).
  • Select Show Package Contents (Diag. 5).

Uninstall 2.png

 

  • Open Contents, then open Resources.
  • Run Hightail Desktop App Uninstaller (Diag. 6).

Uninstall 3.png

 

  • Select the Uninstall option.

uninstall 4.png 

 

  • Once complete, drag the Hightail icon from the Applications folder to your trash bin.

Uninstalling Hightail Express for Mac

  • Download Express for Mac, and open the Downloads Folder.
  • Move the installer to Macintosh HD/Library/Receipts (Diag. 7).

diagram7.png

 

  • Run Install Hightail Mac Express from Receipts, and select Uninstall (Diag. 8).

diagram8.png

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Started ‎04-12-2012 by
Modified ‎05-30-2014 by
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