Hightail Website is loading slowly

Posted on Apr 26, 2013 12:52 PM


The Hightail website experienced very slow performance loading, intermittently between 12:50 and 2pm PT on April 26th. 


A 3rd party CDN experienced a large scale issue that impacted Hightail as well as other services.  Hightail engineers were able to bypass this system to restore service.


The issue impacted the Hightail website only.  All applications, Mobile, Express, Desktop Sync, and Outlook Plugin were working normally during the incident. 


Email Updates

Receive real-time email updates.

Scheduled Maintenence

Maintenance of our website is scheduled for Fridays between 10:00 PM to 2:00 AM Pacific Time. This page will be updated with any scheduled interruption in service during the maintenance window.