File Privacy and Control Capabilities from your Device

by Community Manager ‎06-06-2014 02:15 PM - edited ‎06-10-2014 11:19 AM (216 Views)

If you didn’t catch our blog post announcement, we’ve just launched a new version our iOS application!  We bring to you the same sharing controls you know and love from the web, straight onto your iPad or iPhone.  It’s a beautiful and elegant way to share your most important work on the go without giving up the control that professional users demand.


Just to recap, here is an overview of the security options now available from your iOS device:


  • Confirm their Identity – Ensure only the intended recipient(s) can receive your file by logging into their accounts.
  • Add a password – Protect your file with a password that is communicated in a separate message.
  • Set an expiration – Limit the amount of time your file is made available for your recipient.
  • Notify me – Receive a download confirmation email each time your file has been downloaded.

From the Tracker section in the app, you can view all of your sent and received history. If you’ve selected the Confirm their Identity option, for example, you will see the name of the person who downloaded a particular file and date/time of the download.  In this case, let's pretend you've just sent a sensitive document over to Anne Hart.  You're keeping a close eye on the status in the Tracker, as you want to be sure she gets the lease reviewed immediately.  From the Tracker section, you tap on the file in your Sent history, and see that Anne downloaded your file at 4:05pm today. 


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So how did you make sure your file would only be seen by Anne?  Let's back up for a moment. 


As you were in line for coffee yesterday, you got a text from your client Anne asking that you send over her lease renewal form. Since you already had the file stored in Hightail, you could quickly get it sent over to her.  From the Hightail iOS app, you made sure to select the Confirm their identity option prior to sending the file.  This provides an extra level of security to ensure that only the intended recipient (Anne) can retrieve the file by logging into her Hightail account.  It also allows you, the sender, the ability to control who can download the file and track the download status and details in the Tracker section of the app.

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Read more about your general security options in this Tech Tip. 


Start using these new features by updating the Hightail app in the App Store.  Oh, and if you love the app, don’t forget to review it.


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