Multi-file Sending and Tracking through the iOS App

by Community Manager ‎12-03-2013 09:00 AM - edited ‎12-18-2013 08:18 PM (583 Views)

As I’m getting ready to be out of the office, I’ve found myself running around taking care of last minute tasks, while also triple checking that I’ve got my ducks in a row on the work front.  I’ve ensured all pending responsibilities and projects are covered while I’m out, but as I’m sipping on my coffee at a café, I get a ping from my colleague Paul:


PK: Since you’ll be out for two weeks, will you send over the designs you’re working on in the event our customer needs them from us while you’re out? I’d like to be in the loop anyways.


Rather than running out to my car to grab my computer, and attempting to connect to a weak WiFi connection, I know that these files are stored in my Hightail folder.  From my iPhone, I can quickly select multiple files and get them sent over to Paul.  Here's what it will look like:


  1. Open Hightail app on the iOS device and tap the Send button at the bottom of the screen.
  2. Select My Folders and then choose the folder in which your files reside.
  3. Choose the files you wish to send (noted below by checkmarks) and hit Send.

photo 1.PNG  photo 2.PNG  photo.PNG




The other nice perk about using the Hightail iOS app is that no matter where you are, you can keep tabs on who has downloaded what (and how many times!).  From the main navigation screen in the app, select Tracker and then tap on the files for further details:


photo 3.PNG   






























The tracker will list the number of downloads for each file (if any) and the dates they were downloaded.  If you sent the file to multiple recipients and select the Verify Recipient Identity while sending the files, you will also see which individuals downloaded your files.  If you did not require verification, the recipient will be listed as Anonymous User:







































What other iOS features would you like to see from us to improve your workflow?  Post below!

Check out this week's Tech Tip