Send Files up to 10GB!

by Community Manager ‎02-21-2014 05:09 PM - edited ‎05-19-2014 09:58 AM (1,010 Views)

Since last week was Valentine’s Day and we love our customers so much, we made it a priority to increase the file size limit for sending.  Professional users will now be able to send files up that are up to 10GB in size!   You can find the list of supported browsers here.


That being said, there are a few exceptions to every rule.  We want to be transparent with our users, so if you are unable to send a 10GB file, please check out the limitations below:

  • Outlook - coming soon
  • Folder sync - coming soon
  • Browsers limited by flash (again, refer to our supported browser list)


We welcome and encourage feedback from you!  Please post below with any questions or comments.



by JuanNieto on ‎05-22-2014 11:49 AM

Can people send files up to 10GB to me using the Uplink?  Or is that still limited to 2GB?

by ThreeQuarter on ‎05-23-2014 11:48 AM

The marketing lit for this isn't very clear.  I subscribed to do just that: have large files sent to me by my customers.  When it didn't work after many tries, I asked for technical help.  Their conclusion was that a bug was preventing this, and they did not have a projected fix date.  They did not offer a refund, but I am in the process of requesting one.

by superbecca on ‎06-01-2014 09:04 AM

I am having trouble sending 3 gb files since I upgraded.  I put it in a folder as I was told to and I still cannot send anything over 2 gig, what gives with this.  I am not gonna pay 15.99 a month and still can only send a 2 gig file

by superbecca on ‎06-01-2014 09:05 AM

You cant send 10 gb file.  I am very disapointed in this and am going to downgrade back to what i had